Conditions d’utilisation

 


Welcome to HUMÆ.


The terms “we”, “us” and “our” refer to HUMÆ. HUMÆ operates this online store and website, including all related information, content, features, tools, products and services, in order to provide our customers with a carefully curated and intentional shopping experience.


Our store is powered by Shopify, which enables us to provide our online services.


These Terms of Service, together with any policies referenced herein, define your rights and responsibilities when you use our website, browse our content, or purchase our products.


Please read these Terms of Service carefully before using our website. By accessing our store, browsing our website, or placing an order, you agree to be bound by these Terms of Service and our Privacy Policy.


If you do not agree to these Terms of Service or our Privacy Policy, you should not use our website or services.


SECTION 1 — ACCESS TO THE WEBSITE AND CUSTOMER ACCOUNT


By using our website, you represent that you are of legal age in your country or region of residence to make an online purchase.


To access certain features, browse our store, or place an order, you may be asked to provide certain information, such as your email address, billing information, payment information, and shipping information.


You represent and warrant that all information you provide is accurate, complete, and up to date. You are responsible for the accuracy of the information submitted, including your shipping address, contact details, and any information required to process your order.


If you create a customer account, you are responsible for maintaining the confidentiality of your login credentials and for all activity carried out through your account. You agree not to transfer, sell, or assign your account to any other person.


SECTION 2 — OUR PRODUCTS


We make every reasonable effort to present our products as accurately as possible, including their colors, materials, fit, dimensions, finishes, and details.


However, the appearance of products may vary slightly depending on the screen, device, lighting, display settings, or conditions under which our store is viewed. Slight variations may also occur due to the materials used, production processes, or the individual finishing of each product.


Some HUMÆ products may be released in limited quantities or as part of limited editions. Availability is therefore not guaranteed. Certain products may sell out, be discontinued, restocked, or made unavailable at any time.


We may update product descriptions, visuals, availability, prices, or product details from time to time. However, any confirmed order will be fulfilled based on the product information available at the time of purchase, subject to minor variations inherent to materials, production, or screen display.


We reserve the right to limit the quantities available per order or per customer, particularly in order to preserve fair access to our limited editions, prevent abusive or automated purchases, or protect product availability.


SECTION 3 — ORDERS


When you place an order on our website, you are making an offer to purchase.


An order is considered accepted when HUMÆ confirms its acceptance, including by sending an order confirmation email. Payment must be received and processed before the order is definitively accepted and prepared.


We invite you to carefully review your order before submitting it, including the selected items, sizes, colors, shipping address, and contact details. Once an order has been confirmed and has entered preparation, it may no longer be possible to modify or cancel it.


We reserve the right to refuse or cancel any order that appears to be fraudulent, abusive, automated, incorrect, or intended to disrupt the normal availability of our products.


If we need to refuse, modify, or cancel an order, we will attempt to notify you using the email address, billing address, phone number, or any other information provided at the time the order was placed.


Returns, refunds, and exchanges are subject to our Refund and Return Policy.


SECTION 4 — PRICES, PAYMENT AND BILLING


Prices displayed on our store are shown in the applicable currency at the time of browsing or purchase.


Prices, discounts, offers, and promotions may be changed at any time without prior notice. The price applicable to your order is the price displayed at the time you confirm your purchase and stated in your order confirmation email.


Unless otherwise stated, shipping fees, taxes, customs duties, import fees, or other applicable charges may be calculated or added at checkout, depending on your country of delivery and applicable rules.


You agree to provide accurate, complete, and up-to-date payment, billing, and account information for all purchases made on our store.


You represent that you are authorized to use the payment method provided and agree that the amounts due may be charged in accordance with your order, including the price of the products, any shipping fees, and applicable taxes.


In the event of an obvious error relating to a price, availability, promotion, or order information, we reserve the right to correct the error and, if necessary, cancel or modify the order, subject to applicable law.


SECTION 5 — SHIPPING AND DELIVERY


HUMÆ orders are processed from Spain.


Preparation and delivery times indicated on our website are estimates. They may vary depending on the destination, carrier, public holidays, periods of high activity, customs controls, or any circumstances beyond our reasonable control.


We make every effort to prepare and ship orders within the announced timeframes, but we cannot guarantee an exact delivery date.


We are not responsible for delays caused by carriers, customs procedures, incorrect delivery information provided by the customer, or events beyond our reasonable control.


For orders placed by consumers, responsibility for the products transfers to the customer when the order is delivered to the address provided at checkout, subject to applicable law.


It is your responsibility to provide a complete, accurate, and accessible shipping address. In the event of an error in the address provided or an inability to deliver due to the information submitted, additional fees may apply.


SECTION 6 — INTELLECTUAL PROPERTY


All content available on our website, including but not limited to text, images, photographs, videos, graphics, logos, trademarks, product names, designs, slogans, visual elements, layouts, and editorial content, belongs to HUMÆ, its partners, service providers, or rights holders.


This content is protected by intellectual property laws, trademark laws, copyright laws, and any applicable laws protecting creative works.


You are authorized to use our website only for personal and non-commercial purposes, in the normal context of browsing our store and purchasing our products.


You may not copy, reproduce, modify, distribute, publicly display, republish, download, store, transmit, exploit, or use all or part of the content of our website without our prior written authorization.


The names, logos, designs, products, slogans, and distinctive elements of HUMÆ are protected signs. Any unauthorized use is strictly prohibited.


SECTION 7 — THIRD-PARTY TOOLS AND SERVICES


Our website may include or provide access to tools, features, or services provided by third parties.


These tools may be provided “as is” and according to their availability. We do not necessarily control these third-party services and cannot guarantee their operation, availability, or suitability for your expectations.


Your use of these third-party tools or services is at your own responsibility. We encourage you to review the terms and policies of the relevant providers before using their services.


We may also offer new features, tools, or resources on our website. These elements will be subject to these Terms of Service, unless otherwise stated.


SECTION 8 — THIRD-PARTY LINKS


Our website may contain links to websites, platforms, content, or services operated by third parties.


We are not responsible for the content, accuracy, practices, policies, or services offered by these third-party websites.


If you leave our website to access a third-party website, you do so at your own risk. Any transaction carried out with a third party is governed exclusively by that third party’s own terms.


Complaints, questions, or concerns regarding third-party products, services, or content should be directed directly to the relevant third party.


SECTION 9 — RELATIONSHIP WITH SHOPIFY


Our store is powered by Shopify, which enables us to provide our website, online store, and certain related technical services.


However, any sale made through our store is concluded directly between you and HUMÆ. Shopify is not a party to the sale of our products.


By using our website, you acknowledge that Shopify is not responsible for the products sold by HUMÆ, orders, deliveries, returns, refunds, or any damage, loss, or claim related to a purchase made from HUMÆ.


SECTION 10 — PRIVACY POLICY


The personal information we collect through our website is processed in accordance with our Privacy Policy.


As our store is hosted by Shopify, certain personal data may also be collected and processed by Shopify in order to provide, secure, and improve the technical services required for the operation of our store.


By using our website, you acknowledge that you have read our Privacy Policy.


We encourage you to review this policy to understand how your personal data is collected, used, shared, stored, and protected.


SECTION 11 — REVIEWS, COMMENTS AND CUSTOMER FEEDBACK


If you submit ideas, suggestions, reviews, comments, proposals, content, messages, ratings, or any other feedback regarding our products or services, you agree that we may use them to improve, promote, or develop our brand, products, and services, subject to applicable law.


You represent that you have the necessary rights to the content you submit and agree not to submit any content that is unlawful, misleading, defamatory, offensive, abusive, obscene, discriminatory, infringes the rights of a third party, or contains a virus, malware, or any element that may harm the operation of the website.


We reserve the right to moderate, edit, refuse, or remove any content that violates these Terms of Service, the rights of third parties, or applicable law.


You are solely responsible for the content you submit and for its accuracy.


SECTION 12 — ERRORS, INACCURACIES AND OMISSIONS


There may occasionally be information on our website that contains typographical errors, inaccuracies, or omissions, including but not limited to product descriptions, prices, promotions, offers, shipping fees, delivery times, or availability.


We reserve the right to correct any error, inaccuracy, or omission, to modify or update the relevant information, or to cancel an order if important information proves to be incorrect, including after an order has been submitted, subject to applicable law.


SECTION 13 — PROHIBITED USES


You agree to use our website only for lawful purposes and in accordance with these Terms of Service.


You may not use our website or services:


a) for any unlawful, fraudulent, malicious, or abusive purpose;
b) to violate any applicable law, regulation, or obligation;
c) to infringe the intellectual property rights of HUMÆ or any third party;
d) to harass, insult, defame, threaten, intimidate, or harm any person;
e) to transmit false, misleading, or deceptive information;
f) to distribute viruses, malware, or any harmful code;
g) to send spam, unsolicited messages, or abusive communications;
h) to impersonate any person or entity;
i) to collect or track the personal information of other users;
j) to copy, extract, resell, exploit, or misuse all or part of the website or its content;
k) to bypass the security, authentication, or protection measures of the website;
l) to use robots, scripts, automated tools, scraping systems, artificial intelligence agents, or other unauthorized automated processes.


We reserve the right to suspend, limit, or terminate your access to our website if we believe that you have violated these Terms of Service.


SECTION 14 — AUTOMATED AGENTS, BOTS AND ARTIFICIAL INTELLIGENCE TOOLS


This section applies if you use, authorize, or deploy any software, bot, automated agent, artificial intelligence tool, or any system capable of interacting autonomously or semi-autonomously with our website or services.


No automated agent may access our website or interact with our services without complying with applicable rules, including clearly identifying its automated nature and not circumventing our technical protection measures.


Automated agents must not imitate human behavior, hide their nature, bypass captchas, circumvent access limitations, disrupt the operation of the website, or collect data without authorization.


We reserve the right to limit, block, or prohibit access to any automated agent, bot, extraction tool, or artificial intelligence system that interacts with our website in an unauthorized or abusive manner.


SECTION 15 — TERMINATION


We may suspend or terminate your access to our website or services at any time if we believe that you have violated these Terms of Service or that your use of the website harms HUMÆ, our customers, our partners, or the proper functioning of our services.


Obligations and responsibilities arising before the date of termination remain applicable.


Certain provisions of these Terms of Service will continue to apply after termination, including clauses relating to intellectual property, confidentiality, limitations of liability, indemnification, governing law, and any provision that by its nature should survive the end of the agreement.


SECTION 16 — GENERAL DISCLAIMER OF WARRANTIES


The information presented on our website is provided for general information purposes. We make every effort to ensure that the information published is accurate, clear, and up to date, but we do not guarantee that all content will always be complete, accurate, or free from errors.


Unless expressly stated otherwise by HUMÆ, the website and services are provided according to their availability.


Nothing in these Terms of Service limits the legal rights you may have as a consumer under applicable law, including rights relating to product conformity, legal warranties, or consumer protection.


SECTION 17 — LIMITATION OF LIABILITY


To the extent permitted by applicable law, HUMÆ, its partners, directors, employees, service providers, suppliers, or licensors shall not be liable for indirect damages, loss of revenue, loss of profit, loss of data, business interruption, or any similar damages resulting from the use of our website or services.


This limitation does not apply where liability cannot be excluded or limited under applicable law, including in the case of mandatory consumer rights, intentional misconduct, gross negligence, or any other situation protected by law.


Nothing in these Terms of Service is intended to remove or reduce the legal rights you have as a consumer.


SECTION 18 — INDEMNIFICATION


You agree to indemnify and hold harmless HUMÆ, Shopify, as well as our partners, directors, employees, service providers, suppliers, and licensors from any claim, loss, liability, damage, cost, or reasonable expense resulting from your violation of these Terms of Service, your violation of applicable law, or your infringement of the rights of a third party.


This obligation applies to the extent permitted by applicable law.


SECTION 19 — SEVERABILITY


If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law or will be deemed separated from these Terms of Service.


This will not affect the validity or enforceability of the remaining provisions.


SECTION 20 — WAIVER AND ENTIRE AGREEMENT


The failure of HUMÆ to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.


These Terms of Service, together with the policies published on our website, constitute the entire agreement between you and HUMÆ regarding the use of our website and services.


They replace any prior agreement, communication, or proposal, whether oral or written, relating to the same subject matter.


SECTION 21 — ASSIGNMENT


You may not assign, transfer, or delegate your rights or obligations under these Terms of Service without our prior written consent.


We may assign, transfer, or delegate our rights and obligations as part of a reorganization, merger, acquisition, business transfer, or similar operation, subject to applicable law.


SECTION 22 — GOVERNING LAW


These Terms of Service and any separate agreements whereby we provide you with services shall be governed by and construed in accordance with the laws of Estonia, unless otherwise required by applicable consumer protection laws.


If you are a consumer in the European Union or in another country with mandatory consumer protection rules, you may benefit from the mandatory rights provided by the laws of your country of residence.


SECTION 23 — HEADINGS


The headings used in these Terms of Service are included for convenience only. They do not limit or otherwise affect the interpretation of these Terms.


SECTION 24 — CHANGES TO THESE TERMS OF SERVICE


You can review the most current version of the Terms of Service at any time on this page.


We reserve the right to update, modify, or replace any part of these Terms of Service by posting changes on our website.


Where required by law, we will notify you of material changes. Changes will take effect on the date specified in the notice or, if no date is specified, when they are published on our website.


Your continued use of our website or services after changes are published constitutes your acceptance of the updated Terms of Service.


SECTION 25 — CONTACT INFORMATION


For any questions regarding these Terms of Service, you can contact us at:


HUMÆ Clothing
contact@humaeclothing.com