Politique de confidentialité

Last updated: May 23, 2026

HUMÆ operates this online store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a carefully curated and intentional shopping experience.

HUMÆ is powered by Shopify, which enables us to provide our online services.

This Privacy Policy explains how we collect, use, process, and disclose your personal information when you visit our website, use our services, make a purchase or other transaction, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing our website or services, you acknowledge that you have read and understood how your personal information is collected, used, processed, and disclosed as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information”, we refer to information that identifies you directly or indirectly, or that can reasonably be linked to you or another person.

Personal information does not include information that has been collected anonymously or anonymized in a way that no longer allows you to be identified.

Depending on how you interact with our website, where you live, and what is permitted or required by applicable law, we may collect or process the following categories of personal information:

Contact details, including your name, address, billing address, shipping address, phone number, and email address.

Financial information, including information necessary to process your payment, transaction details, payment method, payment confirmation, and other payment-related information. Payments are processed by secure payment providers; we do not directly store your full payment card details.

Account information, including your username, password, preferences, and settings, if you create a customer account.

Transaction information, including the items you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.

Communications with us, including the information you provide when contacting customer support or sending us an inquiry.

Device information, including information about your device, browser, network connection, IP address, and other technical identifiers.

Usage information, including information about how you interact with our website, such as pages viewed, actions taken, navigation behavior, and the times at which you interact with our services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you, when you create an account, visit or use our website, place an order, communicate with us, or otherwise provide us with your personal information.

Automatically through our website and services, including from your device when you browse our store, and through the use of cookies and similar technologies.

From our service providers, when we engage them to provide certain technologies, process payments, manage orders, arrange shipping, provide customer support, analyze data, or process personal information on our behalf.

From our partners or other third parties, when necessary to provide our services, improve our store, ensure security, comply with legal obligations, or communicate with you in accordance with applicable law.

How We Use Your Personal Information

Depending on how you interact with us and which services you use, we may use your personal information for the following purposes:

Providing, personalizing, and improving our services.
We use your personal information to provide our services, perform our contract with you, process your payments, prepare and ship your orders, manage returns and exchanges, create and manage your customer account, remember your preferences, facilitate your shopping experience, send you notifications related to your order or account, and improve our store.

Marketing and communication.
We may use your personal information to send you marketing or promotional communications, including by email, if you have consented to receive them or where permitted by applicable law. You can unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails.

We may also use certain information to measure the effectiveness of our campaigns, improve our content, or show you more relevant advertisements, subject to your choices and applicable law.

Security and fraud prevention.
We use your personal information to secure our website, authenticate your account, provide a safe payment and shopping experience, detect, investigate, or take action against potentially fraudulent, illegal, unsafe, or malicious activity, and protect our customers, business, and services.

If you create a customer account, you are responsible for keeping your login credentials secure. We strongly recommend that you do not share your password or access details with anyone.

Communicating with you.
We use your personal information to respond to your requests, provide customer support, send you information related to your orders, manage our communications with you, and maintain our business relationship.

Legal reasons.
We may use your personal information to comply with applicable law, respond to legitimate requests from competent authorities, participate in legal or administrative proceedings, enforce our terms and policies, or protect our rights, customers, and services.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes and in accordance with this Privacy Policy.

This may include:

Shopify, which hosts our store and provides the technical services necessary for the operation of our website.

Our service providers and vendors, including providers involved in IT management, payment processing, data analytics, customer support, cloud storage, order preparation, fulfillment, shipping, and delivery.

Our business or marketing partners, where necessary to provide certain services, measure our campaigns, or show you relevant content or advertisements, subject to your choices and applicable law.

Third parties you direct or authorize us to share information with, for example to deliver your products or through your use of certain integrations, social features, or connected services.

Our affiliates or companies within our corporate group, where applicable.

Authorities, public bodies, courts, legal advisors, or other third parties, where necessary to comply with a legal obligation, respond to valid legal process, enforce our terms, protect our rights, or defend the rights, safety, or interests of HUMÆ, our customers, or others.

In connection with a business transaction, such as a merger, acquisition, reorganization, transfer of business, financing, or similar transaction, subject to applicable law.

Relationship with Shopify

Our store is hosted by Shopify. Shopify collects and processes certain personal information about your access to and use of our services in order to provide, secure, and improve the technical services required for our store to operate.

Information you submit through our website may be transmitted to Shopify and to certain third-party service providers, who may be located in countries other than your country of residence, in order to provide and improve our services.

Shopify may also use certain enhanced features that rely on data from your interactions with our store, with other merchants, and with Shopify, in order to protect, grow, and improve the services offered.

In certain cases, Shopify acts as a controller of your personal information, including when it processes your data for its own purposes. To learn more about how Shopify uses your personal information and the rights you may have, you can review Shopify’s Consumer Privacy Policy.

Third-Party Websites and Links

Our services may contain links to websites or online platforms operated by third parties.

If you follow a link to a website that is not affiliated with HUMÆ or controlled by us, we recommend that you review its privacy policy, security practices, and terms of use.

We do not guarantee and are not responsible for the privacy, security, accuracy, or reliability of third-party websites.

Information you share in public or semi-public spaces, including on third-party social media platforms, may be visible to other users of those services. Its use is governed by the policies of those platforms.

The presence of links to third-party websites does not necessarily imply that we endorse their content, owners, or practices.

Children’s Data

Our services are not intended for children.

We do not knowingly collect personal information from children who have not reached the legal age required in their country or region of residence.

If you are a parent or legal guardian and believe that a child has provided us with personal information, you may contact us using the details below to request deletion of that information.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms are defined under applicable law, the personal information of individuals under 16 years of age.

Security and Retention of Your Information

We implement reasonable measures to protect your personal information.

However, no method of electronic transmission or storage is completely secure. We therefore cannot guarantee absolute security.

We recommend that you do not send us sensitive or confidential information through unsecured channels.

The length of time we retain your personal information depends on several factors, including whether we need the information to maintain your account, process your orders, provide our services, comply with legal obligations, resolve disputes, prevent fraud, or enforce our contracts and policies.

We retain your personal information only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information. These rights may vary depending on applicable laws and may not always be absolute.

You may have the following rights:

Right of access.
You may request access to the personal information we hold about you.

Right to rectification.
You may request that inaccurate, incomplete, or outdated personal information be corrected.

Right to deletion.
You may request that certain personal information we hold about you be deleted, subject to our legal obligations or legitimate reasons for retaining it.

Right to restriction of processing.
You may request that the processing of your personal information be restricted in certain circumstances.

Right to portability.
You may request to receive a copy of certain personal information in a structured, commonly used, and machine-readable format, or request that it be transferred to a third party where applicable.

Right to object.
You may object to certain processing of your personal information, including where the processing is based on our legitimate interests or relates to marketing communications.

Right to withdraw consent.
Where the processing of your personal information is based on your consent, you may withdraw that consent at any time, without affecting the lawfulness of processing carried out before withdrawal.

Managing communication preferences.
We may send you promotional emails if you have consented to receive them or where permitted by applicable law. You can unsubscribe at any time by using the unsubscribe link included in our emails.

Even if you unsubscribe from marketing communications, we may still send you non-promotional emails, including emails about your account, orders, payments, deliveries, or customer support.

You may exercise your rights by contacting us using the details provided in the “Contact” section below.

We will not discriminate against you for exercising your rights.

We may need to verify your identity before processing your request, in accordance with applicable law.

Where permitted by law, you may designate an authorized representative to exercise your rights on your behalf. Before accepting such a request, we may require proof of authorization and, where necessary, verify your identity directly with us.

We will respond to your request within the timeframe required by applicable law.

Complaints

If you have a complaint about how we process your personal information, you may contact us using the details below.

Depending on where you live, you may also have the right to appeal our decision or lodge a complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country in which you reside.

When we transfer your personal information outside the European Economic Area, the United Kingdom, or another jurisdiction requiring specific safeguards, we rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or any equivalent applicable mechanism, unless the transfer is made to a country recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices, services, or for operational, legal, or regulatory reasons.

We will post the updated version on this page, update the “Last updated” date, and provide notice where required by applicable law.

Contact

If you have any questions about our privacy practices, this Privacy Policy, or if you would like to exercise any of your rights regarding your personal information, you can contact us at:

HUMÆ Clothing
contact@humaeclothing.com